Last updated: October 7, 2026
This is the account and data deletion page for the PomoSprint app (package name: com.pomosprint.app; developer: PomoSprint). You can delete your account in a few taps inside the app, or email us if you cannot access the app.
Contents
1. Delete in the App
- Open the PomoSprint app and sign in with the account you want to delete.
- Tap your profile character in the top-right corner of the main screen to open Profile & Settings.
- Scroll to the bottom and tap the red Delete Account button.
- Read the warning and confirm with Delete Account.
You need an internet connection to delete your account. When it is done, you are signed out and returned to the sign-in screen. If your app is set to Turkish, the screen is called Profil ve Ayarlar and the button Hesabımı Sil.
2. If You Cannot Access the App
If you have removed the app from your device or cannot sign in, you do not need to reinstall it. Send an email from the address registered to your account to destek@pomosprint.app with the subject line "Account deletion request".
- We verify that the account is yours through your registered email address.
- If you signed up with an Apple private relay address, mention this in your email; we may ask for additional information such as your display name or friend code to verify it.
- Your request is completed within 30 days at the latest and we confirm the result by email.
If you signed in with Google or Apple
Accounts created with Google or Apple have no password; you do not need one to delete your account. Choose the option that suits you:
- In the app: sign in to PomoSprint with the same Google account or with Apple and follow the steps above. Sign in with Apple is currently offered only on iPhone and iPad.
- If you signed up with Google: the address registered to your account is your Google account's email address (for example your Gmail address). Send your deletion request from that address.
- If you signed up with Apple and chose "Hide My Email": the address registered to your account is a relay address created by Apple, ending in @privaterelay.appleid.com; Apple forwards emails sent to it to you. On an iPhone you can find it in Settings by tapping your name and selecting PomoSprint under "Sign in with Apple" (menu names vary by iOS version; the same information is on account.apple.com). Send your request from your own email address and include this relay address in your email. To verify that the account is yours, we may send a verification email to the relay address or ask for additional information such as your display name or friend code.
- Removing PomoSprint from your Apple ID or Google Account settings does not delete your account; you still need to delete it in one of the ways on this page.
3. Data That Is Deleted
When you delete your account, all of the following is deleted:
- Account information: your email address, your password hash, your Google or Apple sign-in link and your sessions,
- Profile: your display name, character, friend code, birth year, study situation, daily goal, time zone setting, "Show in Social List" setting and the records of the consents you gave at sign-up,
- Study data: all of your sessions, categories, points, sand grains, streak, unlocked characters, league memberships and ranking records,
- Social data: your friendships, friend requests (they also disappear from the other person's list) and block list, and the study summaries and milestones shown in your friends' feed,
- Your newsletter subscription (if any) and any waitlist entry matching your verified account email address,
- Account data on your device: sessions not yet sent and your sign-in session; the app clears these during deletion.
These records are removed from our database when you delete your account, and your name also disappears from rankings, your league room and friend lists; the public ranking on the Site is updated as well. The account data listed above is permanently deleted from our systems within a reasonable period (no later than 30 days). A deleted account cannot be restored.
4. Data That Is Kept and for How Long
The following records are not linked to your account or are held by another provider, so they are not deleted immediately when you delete your account:
| Data | Why it is kept | How long |
|---|---|---|
| Error and crash reports (Sentry) | To find and fix errors in the app. Email addresses are masked before they are added to reports. | Deleted automatically when the provider's retention period ends. |
| Server access logs (such as IP address and request time) | System security and debugging. | Deleted automatically when the infrastructure provider's retention period ends. |
| Email delivery logs (Resend): recipient address, subject, send time and delivery status | To track that confirmation, password reset and newsletter emails are delivered and to fix delivery problems. | Deleted automatically when the provider's retention period ends. |
| Waitlist entry (the "Notify me at launch" form on the Site) | Entries that do not match your verified account email address are kept after account deletion; used only to let you know when the app launches. | Until you ask us to delete it. |
| In-app user reports (if any) | Account references are removed; details, the name and relevant content at the time of the report, and the handling outcome may be kept to review the report. | For as long as needed to resolve the report; you can contact support to request deletion. |
| Emails you send to destek@pomosprint.app | To resolve your requests, such as an account deletion request or a user report. | For as long as needed to resolve the request; you can ask us to delete them from the same address. |
5. Deleting Data Without Deleting Your Account
- Newsletter: the unsubscribe link at the bottom of every newsletter email deletes your newsletter subscription. Your account is not affected.
- Specific data: if you want specific data (for example your waitlist entry) deleted without deleting your account, email destek@pomosprint.app from your registered address with the subject line "Data deletion request"; we complete your request within 30 days at the latest.
- Visibility: you can change your display name on the Profile & Settings screen, and turn off Show in Social List to stop appearing in the "Focusing Right Now" list, the monthly ranking and the public ranking on the Site.
6. Good to Know
- Removing the app from your device does not delete your account; you need to delete it in one of the ways above. Removing the app also deletes the local data on your device (for example the list of users you hid and your preferences).
- Your points, sand grains, characters and league rank are lost with your account; they have no monetary value and cannot be restored.
- PomoSprint is free; there is no subscription to cancel when you delete your account.
- If you signed in with Google or Apple, after deleting your account you can also remove PomoSprint's connection in your Google Account or Apple ID settings. Removing the connection alone does not delete your account.
- You can sign up again later with the same email address; the new account starts from scratch.
For details, see the Privacy Policy and the KVKK Privacy Notice. Questions: destek@pomosprint.app